Product update their digital storefronts with new content Differences:



JD Sports

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JD sports1
offers a wide variety of clothing and sport equipment for any and all situation.
It sells all sport wear, balls for each and every sport E.G. football,
basketball, tennis balls as well as selling the equipment such as tennis
rackets and more. They also supply trainers and other styles of footwear for
men, women and children. They also have an advantage on its digital storefront
proving to be the most popular for online shopping with it’s easy to understand
interface and showing off most popular products, which can prove to be a very
good part of the business in the future.2
















ITunes is a digital storefront that sells Music, audiobooks
and movies3
that sends .m4p file/ .m4v files to an IOS enabled device/ software system. This
allows for it to be digitally played through any Apple device ort computer with
ITunes installed. The physical versions of the songs are not able to be bought
through the storefront but the digital versions can be downloaded again and
again onto different devices and can be played without another device.4
It also has the ability to differentiate the genres of all the products in such
a way so as to make it easier to find the style of music/films/books5
you enjoy the most. It updates frequently with newer songs released by big
names and smaller bands.6














and differences (M1)


Both are the most popular online store fronts in
their respective fields. Both use online storefronts to sell itemsBoth update their digital storefronts with new



One sells physical products whereas the other sells
digitalDifferent companies made themOne uses shops and the internet to sell their
products whereas the other only has an online storefront



JD Sports –
Delivery & tracking online, getting the product to the customer


Once an item has been purchased from the JD sport website
there are three main way in which the delivery is carried out. There is the
standard delivery, next day delivery, premium next day delivery and click and
collect. Standard delivery usually involves paying £3.99 on any order that is
less than £60 and if it is over the delivery is free. Next day delivery
involves paying a fee of £4.99 minimum regardless of the overall costs of the
products but does have the added bonus of being delivered in a set window of
time for the next day. Premium next day delivery involves a fee of £5.99 and
comes without an allotted delivery time the next day. Click and collect just
sends the order to the nearest pick up point and has no extra fees involved.
The site7
also includes the function of being able to track where your delivery has
gotten to, using either email alerts, account usage or both.







ITunes – Delivery
& tracking online, getting the product to the customer


ITunes does not require people to have their music delivered
directly to their door. Instead it uses the internet to send the music and/ or
film files to the device that has paid for it. This gets rid of costs for
transport but does cause a slight increase on maintenance of the servers that
ITunes runs off. This allows for the music to be instantly sent over the
internet into the device that the user wants to have their music on. This
allows for them to have the music quickly, easily and efficiently, whilst also
showing how long it will take to fully complete its download.






and differences (M1)



Both have a form of progress of how far the
product is to use by the customerThey each require payment before the delivery
can be startedThey both have the ability to show how far along
the chain of movement the product has gone with accounts to their service


One uses a progress bar whereas the other has
email alertsOne has a fee for delivery whereas the other has
no feeOne uses the internet to deliver products whereas
the other requires physical transportation



JD Sports –
getting the product to the customer


The JD sports app Functions practically in the same way that
the website works, with the ability to find and order products only from a
smartphone or tablet. It allows for a much easier time in ordering and finding
things for those on the go, not requiring a person to bring a laptop around
with them to order a new pair of trainers. It also allows for people to find
things much easier with an intuitive layout that works much better for mobiles
than it does for PC’s or laptops.






ITunes –
getting the product to the customer

The iTunes application allows for ease of access into a wide
range of music, films, books and games with ways to narrow down what users are
trying to find to specific genres, artists and popularity. This is a very
useful way of doing things as it helps customers get to what they want to buy
and prevents quitting and going to a competitor’s website to find a song due to
frustration and the layout and design of the application.





and differences (M1)





JD Sports –
payment method

For payment JD sports offers a wide range of options,
including a large number of debit and credit cards, apple and android pay as
well as PayPal for their online services. As well as these options they also
have the option of using a gift card system. The credit/debit cards use the
money set by the company/the money from your bank account to pay for the items
they have on offer. The gift card has a set value that has been already bought within
the shop so that it can be used to pay for things on the website without using
the bank details.








ITunes – Payment

Like JD sports website, Apple uses a similar amount of payment
options for the iTunes store. It allows for credit or debit cards, PayPal and gift
However the payment options then begin to differ. They allow for country
specific payment options, such as Alipay, China unionPay, WeChatpay and App
store top up cards9. These
options allow for people from other countries to use the common form of online
payment compared to what other markets would use. Especially in China, the
biggest tech market in the world, this can prove to be very useful as it can
attract potential investors with the ability to easily use whatever form of
payment they want.

















and differences: (M1)





JD Sports –
Social Media


JD sports is often held up as the best format for businesses
using social media. They use almost all the most popular social media platforms
– Twitter, Facebook, Instagram and YouTube. With all these platforms they show
off their new products ahead of release. This allows them to gain qualitative data
on the customer’s opinions on new products, good or bad. They also use their
social media accounts to help out with customer issues as they provide answers
to problems they are facing with products and/or the website, as well as
in store problems.