Julia’s which would impact the delivery of services to

     Julia’s DilemmaIbrahim AlMajduaSacred HeartUniversityWGB 614Prof. Tuvana, Rua              Julia’s DilemmaDecision-making processes are important in daily engagements. They encompass a setof ethics that a decision maker is expected to adhere to. Therefore, a personshould be critical regarding choices he or she makes and the consequences thatthey may lead to. For instance, one needs to behave in a just manner to promoteequality, fairness, and impartiality in a given situation.

However, since somesituations present dilemmas, it may be hard to tell whether a decision isethical or not.                                                   The ethical dilemma An ethical dilemma is a situation where onehas two or more choices and is unsure which choice is more ethical. In Julia’scase, she is presented with conflicting scenarios that affect her judgment.

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Shehas multiple sclerosis, but she is not sure if it is a good idea to tell hermanager. In Julia’s former workplace, hersupervisor pestered her to reveal her condition. However, when she changed herjob, she was advised by her counselor notto tell the new manager and co-workers about her sickness until she completesher probation.

One year later, she was still quiet regarding her condition andundecided on whether to reveal it or not.                                                                                       Decision impactJulia’s choice would affect herself,the customers, the husband, the management, HR, and the firm. She has criticalconnections to the named individuals and her organization; therefore, herdecision would have a direct impact on them. For example, her decision not toreveal her condition would affect her well-beingin the workplace. She may be incapacitated by multiple sclerosis andthen lack help because other employees do not understand her sickness.Furthermore, since she decided not to reveal her condition in the new company, she may lack access to essentialmedical plans to improve her well-being. Julia’s decision would also affect thecustomers either directly or indirectly. For instance, she may fail to meetorganizational goals, which would impact the delivery of services to clients.

Julia’s husband would also be on the receiving end regarding her decision sincehe is responsible for her healthcare plan. In addition, he may be affectedpsychologically because of her worsening condition and the insistence to workwithout revealing her condition. Julia’s non-performance would also negativelyimpact the manager since he may fail to meet company targets. Trust issuesbetween them would also come into play because Julia is not sincere concerningher health condition. In addition, the workers would be affected when they areforced to help her meet organizational goals. The firm’s profits would reducedue to her unproductivity. Moreover, the HR department would be blamed forhiring a sickly employee.

       ThestakeholdersJulia’s decision involves a numberof stakeholders who would be affected directly or indirectly. Her husband isone of them because he plays an important role in advising her. Julia’s manageris also a stakeholder because her decision would affect the choices that hemakes for the organization. Furthermore, the customers are part of her dilemmaand may be influenced positively or negatively. The organization is also astakeholder in Julia’s decision becauseshe is a critical element in its processes.

In addition, the HR is part of herchoice because the department is directly involvedin her workplace conduct. How would they be impacted by her ultimate decision?  Julia’s decision to reveal hercondition would impact how the manager allocates duties to her. Furthermore,her openness would promote trust in the organization and improve her workenvironment.

The co-workers would have an easy time in meeting company targetswhen she is unable to perform her duties. For example, they may decide to takeher shift when her multiple sclerosis worsens. In addition, this step wouldimprove employee coordination to meet the organization’s goals. Julia’sultimate decision would also affect the husband because he would no longer needto cover her under his healthcare plan. Moreover, if she chose to reveal hercondition, the HR would devise afavorable working plan for her. Julia’s decision to reveal her multiplesclerosis would impact the organization positively, which would lead tocustomer satisfaction.

If Julia wereto analyze the situation using the different ethical frameworks, what solutionwould each of the frameworks lead to?The UtilitarianApproachThis framework is based on thepromotion of moral conduct that yields goodfor many. It focuses on the cost-benefit analysis to enhance ethical bearings(Barsky, 2010). Therefore, if Julia applied it in her decision-making process, she would consider the good for the otherstakeholders rather than herself. In other words, the well-being of the manywho would be impacted by her choice comes first. The VirtueFramework This approach focuses on the behaviors thatmight encourage a person in a particular state (Barsky, 2010).It is an essential framework that requires an individual to understand the kindof person he or she is. Consequently, if Julia applied the approach in her decision-making process, she would educatepeople with disabilities or in a similar condition.

 The JusticeFramework This approach is based on thepromotion of equity, impartiality, and fairness to propagate ethics (Barsky,2010). If Julia applied the framework in her decision-makingprocess, she would make a just choice. For example, she would reveal hercondition as part of being fair and impartial, thus promoting these qualitiesamong the stakeholders. This step would enhance justice, which is integral to Julia’s ethical dilemma. An ethical dilemma leads one to makea hard decision. It necessitates critical thinking regarding a choice thatwould enhance good for the society. Therefore, when a person is faced with sucha situation, he or she is required to make an ethical choice. In Julia’s case,she needs to think critically and make a decision that would be just and fairto the stakeholders.

              ReferencesBarsky, A. E. (2010). Ethics and values in social work: Anintegrated approach for a comprehensive curriculum. New York, NY: OxfordUniversity Press. Gumbus, A., & Woodilla, J.

(2004). Julia’s Dilemma. Organization Management Journal, 1(1),19-26.?