Enterprise Resource Planning system is an integration digital platform with facets involving planning, Manufacturing, Sales and Marketing Enterprise Resource planning (ERP) system is one of the competitive platform used by organisations to integrate business functions and processes to manage vital parts of the business activities.
(Jacques Verville and Alannah Halingten 2001). However, an extant definition of ERP system is not comprehensive as it depends on addressing the complex shift of the relevant dimension and success factors(Zerbino et al. 2017) In a defined organisational ERP level assimilation, can be considered as the facilitating technology in business processes to support strategic business decisions (Shao et al. 2017). ERP system can be defined as robust business platform to integrate multiple operations to enhance consistent management operations of the organisation(Silva & Oliveira 2015). ERP system is considered as a wide application package which can be customised to fit organisations environment, additionally with a capability to accommodate cloud or in-house functionality (See Pui Ng et al. 2002).
(Lewis 1999) re-defines ERP as a continuous development tool which can be customised for cost management and collaboration tool in the competitive environment. (Thomas 2017)defines ERP as some flexible system where individual modules can be customised avoiding purchase of complete package costs. “ERP takes a customer order and provides a software roadmap for automating the steps along the path to fulfilling it” providing robust communication flow with accountability and responsibility.
Advantages of adopting digital ERPsystems The main advantage of adopting digital technology are collaboration of systems, integration of systems, Document management, process and data visibility within silos in the organization, cost management, security and communication. Digital platforms prevent data duplication and minimize time spent on documentation activities. (S.H.
Horowitz).(Thomas 2017) present some key areas of collaborating areas involving Financial information, Customer order information, standardizing manufacturing processes, Inventory management, HR Management can be organised and collaborated for multiple usage.