CHAPTER health systems in deliver the new healthcare services




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 1.0      Background of the Study

The purposes of
the mobile phones are not only to make a call and send messages but it can be
used for health purpose.  This term is
well known as Electronic Health (e-Health). 
E-Health can be defines as ICT in health products, services and
processes that could be combine with organisational change in the healthcare
systems in order to improve the efficiency of the citizens productivity
(Parliamentary Research Service (2015). 
Delivering healthcare services are very important and it is depends on
the technology like mobile phones (Mohamed, Abir, Dhiya& Omar, 2015).  The past few years, two areas of e-Health
have evolved together, namely mHealth developed to facilitate user mobility and
home telemonitoring designed to enable the follow-up of patients at their own home
(Hector, Miguel, Trigo, Santiago & Luis, 2015). 

According to
Marwan, Galal & Hoda (2014), mobile health has emerged as one of the important
part of e-health.  Mobile phones become a
vital technology which is not only for communication but it can deliver
something related to the healthcare.  These
mHealth technologies are believed to give a lot of benefits to the diagnosis,
treatment, and prevention of human diseases for a better life (Chase, Zongmin,
Guanling& Denise, 2017).  In other
words, mHealth is general term for the use mobile phones in healthcare in intention
to prevent the disease.  mHealth is the
new edge of  electronic health to address
the emerging problems of health systems in deliver the new healthcare services
(Emmanouilidou, 2016).  After that,
patient condition can be monitor and assist patient condition by using home
telemonitoring (HTM).  Heart failure (HF)
and chronic obstructive pulmonary disease (COPD) have been the main targets of
HTM deployments, because of the costs increase of care and the expectation of a
return investment through reducing hospital admissions and their associated
costs (Kevin, Amanda & David, 2014).

The traditional
way of healthcare has turn into the new way on how the patient condition being
monitor.  Developers provided a lot of
applications regarding healthcare which is available in the market.  Therefore, patients could try several apps to
determine the most suitable apps that can fulfil their need.   In order to understand the current landscape
of use, availability, evidence and barriers to mainstream adoption, a
comprehensive follow-up study has been completed to the one performed in 2013
on mHealth apps that are publically available to consumers and divided as
health, fitness or medical.  The
applications of mobile health and wellness have been increase since 2013 to
2015 with 100 percent rate (IMS Institute for Healthcare Informatics,
2015).  In the study by IMS Institute for
Healthcare Informatics (2015), across the patient journey, mHealth apps can be divided
into two main categories: that can facilitate overall wellness of the patients
like exercise and medication reminders. 
Consumer mHealth apps targeting wellness comprise two-thirds of the mobile
health application space which is including the fitness, lifestyle and stress
and diet and nutrition.   Certain mobile health application are use to
become disease and treatment management. 
 Apps that have been use for the
wellness management are exercise apps, fitness apps and also diet nutrition
apps.  While the disease management are
mole likely use medications apps and disease for specific apps such as high
blood pressure check.  The technology can
give a lot of benefit to the patients and physicians.  The new way of technology could provide faster
information and the patients can be monitor in order to provide emergency help compare
to the traditional way (Marwan, Galal&Hoda, 2014).