As for the interpersonal role, policeexecutives have leadership duties motivating subordinates on a daily basis, aswell as coordinating the activity of the agency, resolving various problems andconflicts within departments, Besides, this role forces police executives toattend parades and various official meetings, make speeches and meet colleaguesfrom other agencies or foreign divisions. The decision-making role is aimed ateffective resource allocation, negotiator roles, as well as handling different situationsand conflicts arising within the agency. Due to the fact that police executivesinteract with different individuals on daily basis, “communication is seen asthe most important skill executives should possess in contemporaryorganizations” (Smit, 2007, p. 362). However, the role allowing a law enforcement agency executiveto be most effective is interpersonal one, as while interacting withsubordinates or colleagues people can grow both personally and professionallysharing much valuable information and skills.
Henry Mintzberg identified severalroles effective executives should fulfill on a daily basis, and three majorroles of police executives include interpersonal, informational anddecision-making roles. Although police executives are preoccupied with other responsibilities,these roles represent the basic tasks of this position. One commoncharacteristics of these roles is associated with the important role ofcommunication and interaction with different people, either with subordinatesor colleagues, or with the media, government officials and other individuals.
However, each role has unique characteristics forcing police executives tocombine different skills and abilities while performing their job properly andcorrectly, serving the best interests of the public and the community ingeneral. Smit (2007) stated that informational roles required managers “to scanthe external environment to identify threats and opportunities, to disseminatethe relevant information to the rest of the organization and to the public” (p.362).