5 efforts and enhance the patient care, what is

5 Things that Doctors Hate in Healthcare
IT Technology Technology has impacted every walk of
our lives. The last few years have seen revolutionary technological
advancements. From landline telephones to smartphones, from feature phones to
iPhones, from slow internet connections to today’s 4G connections, technology
has phenomenally transformed our lives. The way we read news on mobile,
interact with friends and family members through social networking sites, do
online shopping – technology has changed the way we live our lives.    Similar to other industries, the
healthcare industry also is seeing rapid changes owing to the innovations in
medical devices and software. Digital technologies are changing the way care is
administered to patients and also the way healthcare organisations function.
While there is a growth in the adoption of healthcare technologies by health
providers, there is also displeasure amongst the doctors about the available
healthcare technologies. It is not that doctors are not used to using latest
technologies – they are the ones who have been using the latest technologies
since a long time – right from MRI machines, X-Ray machines, or the various
hospital instruments, they are well versed with the use of technology. Then
what is wrong with today’s healthcare IT solutions? Research shows that hospital staff spends on an
average 5 hours a day entering patients’ data into electronic health records
(EHRs). Hospitals are needing to hire more staff for conducting data work. A
large chunk of the hospital income is being spent on keeping up with
technological advancements and maintaining a task force for it. This is a
completely counter-intuitive scenario. When the technology is supposed to
reduce time and efforts and enhance the patient care, what is making it not
deliver on its promise? Here is our take why doctors could be
hating the healthcare IT solutions available to them –  Mobility Most of the times,
doctors are on the move. From hospitals rounds, OPDs, to moving from one clinic
to the other – they are hardly at their desk. The biggest drawback of many of the
available healthcare IT solutions is their stationary nature. The doctors are
required to input data regarding their patients after returning to their desks.
With so many patients in the hospital and with an equal number of them visiting
daily in the OPD, it becomes tasking to remember, recollect and retain the
accurate information for each of the patients. Doctors need a solution which
can allow them to access patient information anytime, anywhere, right from
their mobile devices.  Non-Intuitive Interface Some of the most
crucial duties of doctors include attending to emergencies, looking after
inpatients, medical floors, and attending intensive care units. What doctors
need a solution which can provide them quick and easy access to patient data,
reduce the costs of operations, reduce human errors and help in reliable
prescriptions.  Doctors need a
system which can allow them to enter data with a few clicks or drag and drop.
They need a system which is extremely easy to use, works on their mobile phones
or tablets, is designed “for doctors”. In many cases, the health IT solutions
do not consider the working patterns of the doctors and are designed in a very
complex fashion.  Non-Integrated SystemsHospitals and
clinics generate a humongous amount of data – patient records, inventory
records, data from medical stores and labs, and so on. While technology has
entered hospitals and some records are being maintained through computers
instead of paper records, all the systems still work in silos. There is no
integration of this information. This further adds to the woes of the doctors
and the medical staff working in the hospitals and clinics. A major chunk of
their medical time is invested in maintaining, finding, or sorting the data. Having
a solution which integrates various aspects of the healthcare ecosystem will
immensely help the medical fraternity as it can give them quick access to all
the required information.  Complex WorkflowsEach hospital and
clinic follows specific workflows. Just because they are adopting a particular
technology does not mean that the hospitals will change their workflows. The health
IT solution should be flexible and adaptable to the hospital’s specific
workflows. It needs to allow the creation of custom workflows. Since no two
doctors think alike, each doctor follows a specific style of working, a
specific pattern, and processes the information in a particular way. When the
IT systems force all the doctors to follow the same pattern, the doctors don’t
appreciate it and it makes them unproductive.  Hard to Manage The doctors or the
staff at the healthcare organisation are not necessarily equipped to handle
complex hardware and software. Handling software failures or hardware updates
is a daunting task for them. Hospitals also do not want to build and manage
their own IT teams to maintain and upgrade their IT systems. They need
solutions which can be accessed via the web, do not require any efforts on
their part to upgrade or maintain, and do not need any capital investment in hardware
or software. That’s where the latest cloud-based solutions are gaining
popularity amongst the doctors and hospitals.  Time is of the essence
for doctors, and they need to take very crucial decisions within a very short
time. We, at Mars Plus believe that technology should aid the doctors in their
decision-making, reduce their time and efforts, help them spend more time with
their patients, reduce their costs and overheads, and improve the overall
patient care. With that in mind, we have designed a very user-friendly and
fully-integrated healthcare ecosystem – check it out at www.marspls.com.