Workschedules that are irregular are often related to work-family battles as wellas life and job dissatisfaction among many employees. Having to constantly beavailable for work or long hours creates a day-to-day struggle for employees toresolve with workplace demands. Irregular and rotating work schedules at CarMaxare causing a disturbance between work-family life balances. Working onrotating shift times is deteriorating work-family conflicts and employees are facedwith more work stress that leads to a decline in the overall productivity. Oftentimes I was scheduled to work a closing shift that was followed by an openingshift. For my management team, this was advantageous as it allowed them to counton me as one of the most trusted employees, but overall it was hurting theirmanagement system for the long run. The closing-opening shifts made me even moretired, unhappier and more likely to leave the company causing employeeturnover.
Having worked a full-time position with the company, I will propose achange plan to identify CarMax’s scheduling policy challenge, diagnose theirneed and readiness for change, develop a change strategy and action plan aswell as discuss the benefits of successful implementation. My change strategywill ensure to aim towards escalating the overall productivity for eachemployee and also to help contribute to the success of the organization. Uponpresenting a proposal, I will utilize The Change Path Model to implement achange strategy. Cawsey-Dezca-Ingol states that in the Change Path Model “thereis more detail and direction than Lewin and less instruction than Kotter’schange model” (Cawsey, 2016). The Change Path Model consists of (1) awakeningstage, which begins with acritical organizational analysis in which the need for change is determined andthe nature of the change or vision is depicted. (2) Mobilization step,which identifies the distance between the desired future state and the presentstate at which the system operates, (3) acceleration stage, whichis the process in where plans are developed for bridging the gap between thecurrent mode and the desired future state.
This stage basically focuses onaction planning and implementation. Lastly, (4) institutionalization stage, which is the process thatmakes the change inherent in organization processes and considers how tomeasure change and what measures will be used for level of success desired.